Kaitlin Daniels
Assistant Professor of Supply Chain, Operations, and Technology
Research Interests:
gig/sharing economy, self-scheduling capacity, platform operations, contract design, service operations
Selected Publications:
- "The Impact of the Gig-Economy on Financial Hardship among Low-Income Families"(Working Paper), with M. Grinstein-Weiss
- "Matching Technology and Competition in Ride-hailing Marketplaces", Management Science, with D. Turcic
- "Trying and Failing: Biases in Donor Aversion to Rejection", Production and Operations Management, Issue 12, with L. Valdes, 2021
- "Platform Data Strategy", Marketing Letters, Issue 4, 323-334, with H. Bhargava, O. Rubel, E. Altman, R. Arora, J. Boehnke, T. Derdenger, B. Kirschner, D. LaFramboise, P. Loupos, G. Parker, A. Pattabhiramaiah, 2020
- "The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity", Manufacturing & Service Operations Management, Issue 3, 337-507, with G. Cachon, R. Lobel, 2017
Awards/Honors:
- M&SOM Best Paper Award Finalist, 2020
- M&SOM Meritorious Service Award, 2020
- M&SOM Best Paper Award Finalist, 2019
- M&SOM Meritorious Service Award, 2019
- M&SOM Best Paper Award Finalist, 2018
- M&SOM Meritorious Service Award, 2018
- Management Science Distinguished Service Award, 2018
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Kaitlin Daniels joined Olin in 2016 as an Assistant Professor of Operations and Manufacturing Management. Her research focuses on the operations of gig-economy platforms (e.g. Uber) and the resulting impact on consumer and service provider welfare.
Kaitlin Daniels' Home Page
Email: k.daniels@wustl.edu
PhD 2017, The Wharton School, University of Pennsylvania
BS 2011, Duke University
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