​Lean Process Management

​Secrets to Lean Thinking for Lasting Success

February 5-6, 2020


Over the last thirty years we have seen fascinating case studies of lean-driven success across industries from manufacturing, to airlines, to healthcare, to financial services, and to fashion. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you would like to learn the secrets behind these practices which have led to lasting financial success and breakthrough competitive advantage in their industries. This course will give you a clear understanding of "lean" and expose the principles, practices, and tools needed to develop people and processes that surprise and delight each of your customers. In addition, while the course is intended to develop your lean thinking to improve your company's processes and bolster its competitive advantage, you might also find some of the principles effective in guiding your personal self-improvement journey to increased productivity, saving time and money, and freeing up scarce resources.

This course is a fast-paced, interactive experience on the principles and concepts of "lean thinking" for all environments, and is intended for adult learners, non-engineers or even operations specialists wanting to vigorously apply common sense problem solving to lead business transformations of a breakthrough nature. Lean thinking is the proven and pragmatic approach to transform you, your team, and the processes around you through an invigorating journey of continual improvement and lasting success.


  • Lean thinking for all framework
  • The Toyota Way for high volume, repetitive processes
  • Lean for batch processes
  • "Flow" principles and lot-sizing considerations
  • "Pull" and Constant Work-In-Process Systems
  • Continuous improvement & Six Sigma tools
  • Lean applications in services and development processes


This course will teach participants how to:
  • Identify value from a customer perspective
  • Systematically identify and eliminate waste in processes
  • Map the current and future value stream of a process
  • "Flow" and "pull" your processes
  • Apply tools for continuous improvement of processes
  • Solve problems through systematic experimentation and use of data science tools
  • Make the case for financial success of lean process transformations


Mid-level executives, managers, and professionals with a few years of operating experience with interface to operational excellence or process engineering; IT and development professionals with productivity and agile process challenges; professional services administrators with process improvement challenges; anyone with personal productivity improvement goals.


Panos Kouvelis
Emerson Distinguished Professor of Operations & Manufacturing Management and Director of The Boeing Center for Supply Chain Innovation at Washington University's Olin Business School

CLICK HERE to request more information

BCSCI footer banner.jpg


Want to learn more o
r register for upcoming courses?