Kurt T. Dirks
Senior Advisor to the Chancellor for Leadership, Director of Bauer Leadership Center, and Bank of America Professor of Leadership
Area of Expertise:
Management Development, Organizational Change and Development, Management Development, Organizational Change and Development
Research Interests:
Organizational behavior, trust in work relationships, feelings of ownership in the workplace, leadership, and teams
Selected Publications:
- "Trust within the workplace: A review of two waves of research and a glimpse of the third", Annual Review of Organizational Psychology and Organizational Behavior, 247-246, with B. de Jong, 2022
- "Understanding the change and development of trust and the implications for new leaders", Journal of Business Ethics, with P. Sweeney, N. Dimotakis, T. Woodruff, 2022
- "On the relation between felt trust and actual trust: Examining pathways to and implications of leader trust meta-accuracy", Journal of Applied Psychology, with R. Campagna, A. Knight, C. Crossley, S. Robinson, 2020
- "Trust and team performance: A meta-analysis of main effects, moderators, and covariates", Journal of Applied Psychology, Issue 101, 1134-1150, with B. de Jong, N. Gillespie, 2016
- "Interpersonal trust within negotiations: Meta-analytic evidence, critical contingencies, and directions for future research.", Academy of Management Journal, Issue 57, 1235-1255, with D. Kong, D. Ferrin, 2014
- "Understanding the effects of substantive responses on trust following a transgression", Organizational Behavior and Human Decision Processes, 87-103, with P. Kim, D. Ferrin, C. Cooper, 2011
- "Repairing relationships within and between organizations: Building a conceptual foundation", Academy of Management Review, 68-84, with R. Lewicki, A. Zaheer, 2009
- "Direct & Indirect effects of third party relationships on interpersonal trust", Journal of Applied Psychology, 870-933, with D. Ferrin, P. Shah, 2006
- "Removing the shadow of suspicion: The effects of apology vs. denial for repairing competence- vs. integrity- based trust violations", Journal of Applied Psychology, 104-118, with P. Kim, D. Ferrin, C. Cooper, 2004
- "Trust in leadership: meta-analytic findings and implications for organizational research", Journal of Applied Psychology, 611-628, with D. Ferrin, 2002
Academic/Professional Activities:
- Member, Academy of Management, Society for Industrial and Organizational Psychologists, and American Psychological Association
- Representative-at-Large, Conflict Management Division, Academy of Management
- Guest Editor, Academy of Management Review
- Editorial Review Board Member, Academy of Management Journal (2009-2012), Journal of Applied Psychology (2008-2012), Organization Science (2003-2012), Organizational Behavior and Human Decision Processes (2007-2012), Journal of Organizational Behavior (2006-2009)
Awards/Honors:
- Olin Award: Research that Transforms Business, Olin School of Business, 2009
- Best Empirical Paper Award, AOM Conflict Management Division, 2005
- MBA Reid Teaching Award 2007 (PMBA), 2010 (MBA), 2011 (MBA), and 2013 (MBA)
- Outstanding Article Award for the Best Paper Published in 2004, International Association for Conflict Management
Personal Interests:
Professor Dirks is married, and has a son and a daughter.
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Kurt is best known for his research on the determinants, barriers, and outcomes of trust within organizations and published a number of highly cited and award-winning articles on the topic. The research has been covered by popular press such as Business Week, Fortune, New York Times, and the Washington Post.
Prior to his current roles, Kurt has served in a number of leadership positions at the Olin Business School, including Interim Dean, and at the university, including Vice Chancellor of International Affairs.
Kurt T. Dirks' Curriculum Vitae
Email: dirks@wustl.edu
Phone: (314) 935-5206
PhD 1997, University of Minnesota
MS 1993, Iowa State University
BBA 1990, Iowa State University
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